Five Ways to Enhance Customer Satisfaction

25 November 2019
4 minute read

Consumers nowadays have a multitude of avenues to take when deciding upon products or services to purchase. With the advent of the internet and the propagation of social media, it’s become easy for budding buyers to search, research and locate the best businesses to fulfill their needs. Making each and every sale a personalised experience for that particular customer.

Growing your business

How to Buy More Environmentally Friendly Stock and Produce

18 November 2019
4 minute read

As we all become increasingly aware of environmental changes, we’ve seen both businesses and consumers taking small steps towards a more sustainable future. Now, more than ever, business owners need to keep up with their competitors and adapt to the demand of more environmentally conscious consumers. 

Growing your business

Christmas Markets and Pop-ups for your Business

11 November 2019
3 minute read

November has come and with it, the run up to Christmas. As the year's most profitable and downright, competitive calendar event, it's a great time for SMEs to create festive pop-up stalls in order to benefit from the season's surplus customers and sales opportunities.

festive season

Growing your business

Preparing Your Small Business for the Winter Season

04 November 2019
3 minute read

It could be said that winter is the most magical time of year, but for a lot of business owners, this is often when they feel the most pressure. However, with a little careful planning you can make sure that your small business runs smoothly throughout the winter months and avoid any seasonal disasters!

Attracting customers

How to Capitalise on the Halloween Market

28 October 2019
4 minute read

Dark clouds are looming, cold winds are blowing... Something wicked this way comes. October has returned, and with it, the spooky season. Yes, we’re on the cusp of Halloween, a merchant’s dream for all those who deal in confectionary, costumes and pumpkin farming to name just a few.

Growing your business

Five Challenges Every Small Business Faces and How to Overcome Them

14 October 2019
4 minute read

Accounting for a massive 99.9% of the UK’s 5.7 million and growing private sector businesses, the position of SMEs has become one of the utmost important, impacting the vitality of the UK jobs market, employability levels and UK economy in general. Statistics say that over half the number of SMEs fail to exist past the 5-year mark, as owners are unable to combat the host of challenges that arise from such entrepreneurial endeavours. But, do not fear, Liberis is here!

Growing your business

The Importance of Online Reviews

01 October 2019
3 minute read

Consumer choice has increased at a staggering amount over the past decade or so. With numerous establishments popping up in every sector of every industry each year, and online providers providing accessible options to compare businesses, the competition is fierce and it remains a challenge for SMEs to stay afloat in such a bustling environment. SMEs must learn to adapt amidst the crowded infrastructure of UK business. And a sure-fire way to do this, is by being vigilant and attentive to online reviews.

Growing your business

The Power of the Social Influencer Market

23 September 2019
4 minute read

These days, there’s no getting away from social influencer marketing. Far from just a fad, this trend is still going strong as businesses are increasingly keen to incorporate influencer marketing into their overall strategies. But what exactly is a social influencer and social influencer marketing?

Growing your business

5 Common Mistakes SMEs Make

16 September 2019
4 minute read

According to the National Federation of Self Employed & Small Businesses Limited, small businesses accounted for 99.3% of all private sector businesses at the start of 2018 and 99.9% were small or medium-sized (SMEs). That’s a pretty big percentage, and one that shows no signs of decreasing significantly anytime soon.

wellbeing in the workplace

Growing your business

How to Promote Wellbeing in the Workplace

09 September 2019
4 minute read

Nowadays, we’re all becoming more aware of our general wellbeing and how we’re feeling on a regular basis. And as we spend so much of our time at work, it’s only natural that this should extend to the workplace. In light of this, there is now a growing responsibility for business owners to make sure they’re doing their bit.

social media engagement

Growing your business

How to Get More Engagement on Social Media

02 September 2019
3 minute read

With 83% of the UK’s adult population in 2018 now tweeting, ‘gramming, snapping and liking on one or more channels, and only 60% of businesses using social media, now is the time to get online and ride that wave of potential efore it’s too late. 

chatbots for customer service

Attracting customers

How Chatbots Can Benefit Your Customer Service Efforts

28 August 2019
3 minute read

Artificial intelligence has had a huge impact on businesses around the globe. From this wave of development, the chatbot has well and truly entered the mainstream, transforming the way that businesses approach customer service.

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