chatbots for customer service

Attracting customers

How Chatbots Can Benefit Your Customer Service Efforts

28 August 2019
3 minute read

Artificial intelligence has had a huge impact on businesses around the globe. From this wave of development, the chatbot has well and truly entered the mainstream, transforming the way that businesses approach customer service.

business expansion signs

Growing your business

5 Signs You're Ready to Expand Your Business

19 August 2019
3 minute read

Developing a brand is wracked with responsibility and is ultimately the be-all and end-all of most merchant practices. But fear not, weary entrepreneur, as a friendly financier of smaller businesses, we will help you carry this burden, or at least support your forward notions by supplying you with five signs that show you’re ready to expand your business .

Open Sign

Attracting customers

How to master seasonal occasions for your convenience store

16 August 2019
5 minute read

This week we discuss how convenience store owners can work to overcome seasonal difficulty by planning ahead, knowing your stock and having some fun along the way.

market your business on a budget

Growing your business

How to Market Your Business on a Budget - Part One: Social & Community

01 August 2019
5 minute read

As many business owners know, when it comes to running a successful business it’s simply not enough to rely on offering a great product or service. You’ve got to get the word out, and that’s where marketing comes in!

Small business for the festival season

Attracting customers

How To Prepare Your Small Business For The Festival Season

05 June 2019
4 minute read

Summer is here . . . sort of. Amidst the irregular rainfall, the smell of fresh cut grass and the return of everyone’s sniffly companion, hay fever, the sun is out! And hopefully it’s here to stay for the next few months.

Online Bookings

Attracting customers

How to get more online bookings for your business

28 March 2019
6 minute read

For many industries - particularly those in the hospitality, health and beauty and restaurant sector - bookings are essential to keep business thriving. And with consumers increasingly looking for on-demand seamless experiences, online booking has never been more important. On top of this, we are also seeing the rise of mobile usage as consumers want to book services quickly and at their own convenience.

Sports event

Attracting customers

How to maximise sports event for your pub / bar business

18 March 2019
5 minute read

Sports and beer go hand in hand. Whether it’s the Champion’s League final or simply the away game you couldn’t take the time off work to attend, pubs and bars are lucrative for showing the latest in games, racing and televised events from across the globe. And offering that all important atmosphere.

Small business taxes

5 ways to manage your small business taxes

14 March 2019
3 minutes read

Whether it’s your first time filling out your tax return or whether you simply want to get better at managing the process, we’ve put together a few tips to help you out.

customer reviews

Get Started: Where to gather customer reviews

08 March 2019
4 minutes read

Don't shy away from online tools! Embrace them, share them, and make sure to integrate them within your company’s brand awareness and customer service strategy. To help you get started, this week we’ve explored just a few of our favourite online review platforms:


How does a store’s visual appeal affect consumer purchasing?

27 February 2019
5 minute read

2018 was the year shops, both big and small, made a conscious effort to overhaul the way heir establishments were presented. In the same year, Liberis provided UK businesses with a whopping £19 million to give their premises a new look and feel - making up 20% of all Liberis' funding last year for refurbishment.


6 ways to fund your business

12 February 2019
5 minute read

Although many business will default to a bank loan, this option is not always easy and accessible for younger businesses. Fortunately, there are lot more funding options available these days which is great news for you as a business owner. However, it is important to consider all of your options carefully and go for funding that is best suited to your individual business needs. With this in mind, we’ve put together a list of funding options to help get you started:

time to talk


Liberis recognise Time to Talk Day 2019

05 February 2019
2 minute read

Time to Change is not only a charity, but a growing social movement working to change the way people think and act about mental health. Working to achieve their goal and share their vision, one of the initiatives that the organisation has introduced is the Time to Change Employer’s Pledge which they are encouraging employers to sign as a signal to their employees, customers and the public that they are also committed to challenging thinking around mental wellbeing. Liberis is one of 900 employers across England that have signed this pledge!

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