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Get Started: Where to gather customer reviews

08 March 2019
4 minutes read

Don't shy away from online tools! Embrace them, share them, and make sure to integrate them within your company’s brand awareness and customer service strategy. To help you get started, this week we’ve explored just a few of our favourite online review platforms:

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wellbeing in the workplace

Growing your business

How to Promote Wellbeing in the Workplace

09 September 2019
4 minute read

Nowadays, we’re all becoming more aware of our general wellbeing and how we’re feeling on a regular basis. And as we spend so much of our time at work, it’s only natural that this should extend to the workplace. In light of this, there is now a growing responsibility for business owners to make sure they’re doing their bit.

social media engagement

Growing your business

How to Get More Engagement on Social Media

02 September 2019
3 minute read

With 83% of the UK’s adult population in 2018 now tweeting, ‘gramming, snapping and liking on one or more channels, and only 60% of businesses using social media, now is the time to get online and ride that wave of potential efore it’s too late. 

chatbots for customer service

Attracting customers

How Chatbots Can Benefit Your Customer Service Efforts

28 August 2019
3 minute read

Artificial intelligence has had a huge impact on businesses around the globe. From this wave of development, the chatbot has well and truly entered the mainstream, transforming the way that businesses approach customer service.

business expansion signs

Growing your business

5 Signs You're Ready to Expand Your Business

19 August 2019
3 minute read

Developing a brand is wracked with responsibility and is ultimately the be-all and end-all of most merchant practices. But fear not, weary entrepreneur, as a friendly financier of smaller businesses, we will help you carry this burden, or at least support your forward notions by supplying you with five signs that show you’re ready to expand your business .

Open Sign

Attracting customers

How to master seasonal occasions for your convenience store

16 August 2019
5 minute read

This week we discuss how convenience store owners can work to overcome seasonal difficulty by planning ahead, knowing your stock and having some fun along the way.

market your business on a budget

Growing your business

How to Market Your Business on a Budget - Part One: Social & Community

01 August 2019
5 minute read

As many business owners know, when it comes to running a successful business it’s simply not enough to rely on offering a great product or service. You’ve got to get the word out, and that’s where marketing comes in!